Shipping...


 

All Orders to a UK Address - FREE 3-5 Day delivery when you spend £30 or more. Orders below £30 are charged at £2.95

Next Day delivery is available on items with the Next Working Day star shown on them and the charge is £3.95

 

Next Day Delivery Logo Any Item with this logo displayed on the items page is available for Next Working Day delivery via Courier service / Special Delivery Next Working Day Service. This is available to the UK Mainland Only at a cost of £3.95.

You MUST have placed your Next Day order BEFORE NOON for the goods to reach you the next working day.

If for whatever reason we are unable to offer the Next Working Day service, on items marked with the Next Working Day logo we will contact you as soon as possible.

Orders placed after NOON will be dispatched the next working day (Next Day orders only.)

 

A Next Day delivery order placed Friday morning will reach you during the working day on Monday for example, but an order placed after NOON on Friday would not be dispatched until the following Monday and then delivered on Tuesday. Deliveries will usually arrive between 8.30 and 5.30 on Mondays thru to Fridays, Bank Holidays excepted.

If you enter your mobile number as your contact number and your order is sent via Interlink Express courier you will get a text to inform you that your delivery is due to be delivered on the morning it is due to be delivered, it will also give you the option to change the delivery date by texting them back. You will also get an email about the same issue, if you need to make a change only make one change, do not text and email, select only one message to respond to.

Your email and mobile phone number will only be used to update you about your order and will not be used again to contact you by any party once your order has successfully been delivered unless you have subscribed to our email newsletter.

 

Non Next day deliveries will be delivered within 5 working days. If there is a further delay with your order we will contact you to advise you of this.

Please note that non-next day delivery orders may still be sent by courier depending on size and weight of your item and may still require a signature. 

If you have a special delivery requirement, i.e. Saturday deliveries or next day before lunch on a weekday this can be arranged. Please place your order through the office on 0800 13 13 951 and we will let you know how much it will cost.

It is very important you specify a delivery address where a signature can be obtained by the delivery driver. Deliveries are normally made between 8.30 am and 5.30 pm but at busy times may be made outside these hours. We can arrange delivery to an address other than your home address, so feel free to put down a work address, a neighbours or a relatives address as your delivery address, so a signature can be obtained. Full tracking information can be requested.

Orders placed for items that do not show the next day logo will be delivered within 5 working days unless otherwise specified.

If your order contains a mix of next day available items and non next day available items, the next day items will be dispatched straight away with the non next day items to follow on as and when they are available.

Transactions will appear on your card statement as "MC FOXSOUTDOOR.CO.UK". The cardholder will be debited immediately upon completion of the transaction.

European Delivery - £19.99

We use Royal Mail International Signed For postal service for our international delivery service. Goods are normally delivered within a maximum of 10 working days from the date you placed your order, but this is not guaranteed and is dependent on your delivery destination. Some items are not available for international delivery, please see individual product descriptions. Please note that we are not able to ship every item shown on the website / mail order catalogue to an address outside the UK and reservce the right to cancel any order that is too heavy to ship due to high courier charges. If you have any doubts please telephone us or e-mail us before placing your order for a quote on delivery to an address outside the United Kingdom.

Next Day Courier / Special delivery Next Working Day Deliveries - Offshore UK
Due to restrictions placed upon us by our couriers, we are currently unable to offer a next day delivery service to our offshore UK customers and to certain northern Scotland postcode areas.

Rest of the world orders - £29.99
Please note we do not deliver to every country and reserve the right to cancel any order. We will notify you of this should it occur and no money will be taken from your account

Any questions? You can contact us to discuss your shipping requirements on customerservices@foxsoutdoor.co.uk - all customer queries will be answered within 48 hours.

Please note that we are not able to ship every item shown on the website / mail order catalogue to an address outside the UK and reserve the right to cancel any order that is too heavy to ship due to high courier charges. If you have any doubts please telephone us or e-mail us before placing your order for a quote on delivery to an address outside the United Kingdom.