Return Policy

If you have cause to return any goods purchased from the site, please send goods to the address below with the returns note that accompanied the order. Should you need any help call us on 01494 733814 or email at

The Return Address:

1 London Road
United Kingdom

For your protection, we recommend that you use a recorded-delivery service.

Please note:
That you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or if the item is faulty.

You can now recycle your old electricals with us.

If you're buying a new electrical item, we will help you to recycle your old one for free

Why Recycle?

Unwanted electrical equipment is the UK's fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination - harming wildlife and also human health.

We can help?

We are pleased to offer our customers the chance to recycle their old electrical items.
When buying a new product you will have the possibility to return, free of charge, another end of life product of equivalent type that has fulfilled the same functions as the supplied equipment.  These items may be deposited at our store at 1 London Road, Amersham, Bucks, HP7 0HE.  Alternatively please visit and enter your postcode, you will then be directed to your nearest free drop off point.
To remind you that old electrical equipment can be recycled, it is now marked with a crossed out wheelie bin symbol.  Please do not throw any electrical equipment (including those marked with the crossed out wheelie bin symbol) in your bin.

What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.  In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge.  Those establishing their own take back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.
Find more information on WEEE recycling, and locate your local recycling centre, at

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