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Terms & Conditions

Your Statutory Rights

Cooling-off period.

At Fox's we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. That's why, under our no quibbles guarantee, if for any reason you are unhappy with your purchase you can return it to us in its original condition within 30 days of the date you received the item.

By law, you also have the right to withdraw from your purchase of an item within seven working days of the items delivery to you.

To cancel your purchase under this cooling-off period, please write a covering letter and include the receipt (not the credit card receipt) that accompanies your items, giving the reason for the return as "contract cancellation" or simply complete the relevant section with the returns note that accompanies your order. Please package the relevant item securely and send it to us with the documents so that we receive it within seven working days of the date that the item was delivered to you.

The Return Address:

Returns Dept.
Fox's
1 London Road
Amersham
Bucks
HP7 0HE
United Kingdom

For your protection, we recommend that you use a recorded-delivery service.

Please note:
That you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or if the item is faulty. As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the items normal postage charge we cannot refund any priority, express or courier component of the postage charge.

For more information on your right to withdraw from your purchase within the seven working day cooling-off period, visit the Department of Trade and Industrys Website


Billing Details  

Transactions will appear on your card statement as "MC FOXSOUTDOOR.CO.UK". The cardholder will be debited immediately upon completion of the transaction.

Discount Codes

Discount codes can not be used on sale items or in conjunction with any other promotional offer.

Security and Transactions

We ensure confidential handling of all customer data received. However, cardholders should print out all transaction data and keep it at an easily accessible place. An invoice will be issued as soon as the cardholders payment has been received.

Copyright

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright of Fox's* and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Fox's or using this Web site as a shopping resource. Any other use of materials on this Web site including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of Fox's is strictly prohibited.

Conditions of Web Site Use, Governing Law and Contract Formation

No contract will subsist between you and Fox's for the sale by it to you of any product unless and until Fox's accepts your order by e-mail confirmation. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Fox's sends the e-mail to you (whether or not you receive that e-mail).

For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Fox's irrevocably submit to the non-exclusive jurisdiction of the English Courts.

*Fox's is the trading name for A. L. and I. D. Fox Ltd. For the purpose of these terms and conditions of Web site use, "Fox's" means A.L. and I.D.Fox Ltd.
All items on this website include VAT @ 20% where applicable and are shown exclusive of carriage charges. Carriage is fixed at £3.95 for all deliveries to mainland UK. Orders to locations outside the UK are subject to quotation. We reserve the right not to supply goods to certain locations.


Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, Fox's IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Fox's DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.

Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Fox's nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site.

If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we despatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

For the avoidance of doubt, Fox's does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Fox's, its affiliates, directors, employees or other representatives.

Our Company Details & Official Registered Address

Fox's
1 London Road
Amersham
Bucks
HP7 0HE
United Kingdom

Tel 01494 733814
Fax 01494 431838
customerservices@foxsoutdoor.co.uk (All customer queries will be answered within 48 hours.)
Registered in England No. 618166
VAT No. 207 5269 67

Other Statutory Rights

For more information about your other statutory rights. Please visit the Department of Trade and Industrys Consumer Gateway Website

WEEE Regulations:

The Waste Electrical and Electronic Equipment (or WEEE) Regulations are now U.K. law. All European member States including the U.K. have agreed to reduce the amount of WEEE that is being disposed of in landfill sites.

It is important that the amount of WEEE sent to landfill sites is reduced because:
Some WEEE can be re-used or recycled.  The amount of landfill space available in the UK is decreasing. If we can keep WEEE out of landfill sites it means there is more landfill space available for non-recyclable waste.

WEEE can contain hazardous substances. When left in landfill sites the hazardous substances in WEEE can pollute soil and contaminate water supplies. This contamination can damage human health and the environment.

Distributors of new Electric and Electronic Equipment (or EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

A.L. and I.D. Fox Ltd are %u201Cdoing our bit%u201D under these regulations by offering our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product.

For example, if a customer bought a new GPS from us we would accept their old GPS and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item. Customers do not have to pay for the transportation of their WEEE to our premises.

If you wish to return your WEEE item, please contact us at the telephone number / E-mail address below:
customerservices@foxsoutdoor.co.uk / 01494 733814

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

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